Effective Date: October 31, 2026
TsayGuy Insurance ("TsayGuy," "we," "us," or "our") respects your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard personal information when you visit tsayguy.com (the "Site"), communicate with us, apply for insurance, manage policies, or file claims. It also explains your choices regarding marketing communications.
This Policy applies to personal information processed through the Site and related customer service channels. Separate notices may apply to employment applicants, vendor relationships, or products governed by specific regulatory privacy rules. Insurance transactions are also subject to state insurance privacy and information security laws.
We collect information you submit voluntarily, including:
With your authorization or as permitted by law, we may obtain data from consumer reporting agencies, motor vehicle records, claims history databases (such as CLUE), property valuation services, healthcare providers for claims verification, and fraud prevention networks.
When you use the Site, we may collect device identifiers, browser type, operating system, IP address, referring URLs, pages viewed, and timestamps through cookies and similar technologies. This helps us secure the Site, analyze performance, and improve user experience.
We use personal information to:
Where applicable, we rely on performance of a contract (your policy), compliance with legal obligations, legitimate interests (such as fraud prevention and service improvement), and consent (for certain marketing or optional data uses). You may withdraw consent where processing is consent-based, without affecting prior lawful processing.
We do not sell your personal information for monetary consideration. We may share information with:
Aggregated or de-identified data that cannot reasonably identify you may be used for research and industry benchmarking.
We use session and persistent cookies to remember preferences, maintain security tokens, and measure Site traffic. You can adjust browser settings to refuse cookies, though some features may not function properly. We honor applicable signals and opt-out mechanisms where legally required for targeted advertising.
We retain personal information as long as necessary to fulfill the purposes described in this Policy, including servicing policies, resolving disputes, meeting regulatory record-keeping requirements, and defending legal claims. Retention periods vary by data category and jurisdiction. When data is no longer needed, we securely delete or anonymize it.
We implement administrative, technical, and physical safeguards designed to protect personal information, including encryption in transit, access controls, employee training, and periodic risk assessments. No method of transmission or storage is completely secure; please use strong passwords and protect your account credentials.
Depending on your location, you may have rights to access, correct, delete, or restrict certain processing of your personal information, and to receive a portable copy of data you provided. You may opt out of marketing emails by using the Unsubscribe page or links in our messages. Opting out of marketing does not affect transactional or legally required notices related to active policies.
To exercise privacy rights, submit a request through Contact Us with sufficient information to verify your identity. We will respond within timeframes required by applicable law.
The Site is not directed to children under thirteen (13). We do not knowingly collect personal information from children without appropriate parental consent. If you believe we have collected such information, contact us so we can delete it.
If you access the Site from outside our primary operating regions, your information may be processed in locations with different data protection laws. We apply safeguards consistent with this Policy and contractual commitments when transferring data.
Links to external websites are provided for convenience. We are not responsible for their privacy practices. Review their policies before providing personal information.
We may update this Privacy Policy to reflect operational, legal, or regulatory changes. Revisions will be posted on this page with an updated Effective Date. Material changes may be communicated through the Site or email where appropriate.
For privacy questions or requests, email privacy@tsayguy.com or use our secure Contact Us form. We will work with you to address concerns promptly and in accordance with applicable law.
